Privacy Policy (2020-03-02)

What data do we collect?

DigiGone®'s Customer Portal collects the following data:

Personal identification information

• Your first and last name, provided when you sign up for the service
• Your email address, provided by your employer
• The results of your training tests to use for issuing certifications
• Data pertaining to how you use our services

How do we collect your data?

You directly provide DigiGone® with most of the data we collect. We collect this data when you register online for our service or complete any of the modules we provide.

How will we use your data?

DigiGone® collects your data so that we can:

• Manage your account
• Email you with notifications pertaining to your use of our service
• Issue certificates for our products and services based on your training
• Improve our services to better serve our customers
• Remind you when your certificates and training expire

How do we share your data?

DigiGone® may share data with vendors, service providers, and partners that provide services on our behalf. We may also share information where it is legally required by any applicable law. Additionally, we may share information with your consent.

How do we store your data?

DigiGone®'s Customer Portal data is securely stored by Digital Ocean, LLC. Their Data Security policy can be found here and their privacy policy is available here.

Passwords are stored only in secure and irreversible hashed form to protect your account security. DigiGone® employees and partners cannot view your password.

DigiGone® may retain your data for as long as we have an ongoing legitimate business need to do so. This may include providing you with the service or complying with any applicable legal requirements.

Marketing

Data collected from DigiGone® Customer Portal will not be used for marketing purposes.

What are your data protection rights?

DigiGone® would like to make sure you are fully aware of all your data protection rights under the General Data Protection Regulation (GDPR). Every user is entitled to the following:

• The right to access – You have the right to request DigiGone® for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that DigiGone® correct any information you believe is inaccurate. You also have the right to request DigiGone® to complete the information you believe is incomplete.
• The right to erasure – You have the right to request that DigiGone® erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that DigiGone® restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to DigiGone®’s processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that DigiGone® transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via one of the following methods:
Email: training@digigone.com
Phone: +1-727-544-2327

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Automatically logging you out of inactive sessions

What types of cookies do we use?

There are several different types of cookies, however, our website uses:

Functionality – DigiGone®'s Customer Portal uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. First-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The DigiGone®'s Customer Portal website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

DigiGone® keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 6 December 2019.

How to contact us

If you have any questions about DigiGone®’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: training@digigone.com
Call us: +1-727-544-2327

Right to lodge a complaint with a supervisory authority

Should you wish to report a complaint or if you feel that DigiGone® has not addressed your concern in a satisfactory manner, you may lodge a complaint with an appropriate supervisory authority.

Privacy of Children

DigiGone® does not knowingly collect information from children under the age of 13, and children under the age of 13 are prohibited from using the website services.

Third-party behavioral tracking

DigiGone®'s Customer Portal does not use third-party behavioral tracking.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

• We will notify you via email within 1 business day
• We will notify the users via in-site notification within 1 business day

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send you notifications for important information with regards to your training on DigiSchool. This may include information about expiring certificates or unfinished courses.
• As a designated company manager, send you information updating you on the status of your employees' training.

DigiGone®'s Customer Portal does not use your email address for marketing purposes. To adjust the email notifications you receive from DigiSchool, you may access the account settings page after logging in to DigiSchool.